Casino Management System (CMS)

POS Cash-Desk

An integrated cash-management solution with security features and reporting options.

Featured Highlights:

• Cashier, Attendant, Accounting, Reporting, and Management functions
• Real-time issue tracking and redemption of hand-pays and jackpots
• Comprehensive reporting on all activities
• Jackpot tracking and verification
• Machine meter management
• Extensive range of simplified financial reports

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eCARD

The eCARD program motivates players to play more, as each level of the tiered card system offers more incentives. Much like airline frequent flyer miles, eCARD gives customers certain hurdle rates that move them to the next level. Customers will be more inclined to spend their money at your casino because of the missed opportunities associated with spending money at the other casinos.

Using the eCARD, A player deposits money at the casino cage, and these funds are associated with their unique player account number which is magnetically imprinted on his or her eCARD player card. Using a secure personal identification number (PIN), the player can then insert the eCard on card-capable slot machines to begin playing. AS the players play and win, winnings can be directly to the eCARD account with no inconvenience to the player. As an additional advantage to the casino, the card can track all of that player's activity accurately.

Slot players, more often than not, will cash in a casino's free-play coupons they receive in the mail and then go play somewhere else. eCARD eliminates this problem because its promotional credits must be played and can't be simply redeemed for cash.

Featured Highlights:

• Heightened security
• Accurate player tracking
• Immediate payment of winnings
• Membership benefits that build player loyalty
• Playable promotion credits
• Builds loyalty and prevents defection
• Capture larger share of customer's gaming budget

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Security

Game security is vital to every casino. With client-server technology, all machine entry or machine tampering is reported to the server for immediate investigation. All employee activity is tracked, allowing management to recall and review any and all events.

Featured Highlights:

• Robust and scalable equipment
• Availability and redundancy (100% uptime)
• Disaster Recovery
• Encryption of player information
• User verification
• Game configuration
• Monitoring and administration

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Player Tracking

The CMS player tracking module allows operators to manage and evaluate the casino's player database. Our player-tracking system allows casinos of all sizes to gather, track, and report mission-critical data with powerful tools that are easy to use. Many profile fields are included to enhance your database. The CMS player tracking system is the complete package for all your tracking and marketing needs.

Featured Highlights:

• Assess true value of player
• Track player preferences
• Customize gaming experience for each player
• Provide group and event reporting, analysis and management
• Supports player comp value and point accrual
• Supports player incentive programs
• Offers full comp and point analysis
• Handles complete audit reporting, transactions, and liability
• Coordinates promotion management rewards from points, coin-in, and theoretical win

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Reports

AGS has created a comprehensive list of reports to help analyze your players, profitability, and promotions. Reports can be exported directly to Microsoft Excel, thereby creating further views and reports.

Reports generated cover all of your reporting needs from accounting to marketing.

Featured Highlights:

• Game ranking by performance
• Progressive meter management
• Custom maintenance reports
• Report Action Totals by Group or Player
• Report Comp Liability
• Report Daily A/R Journal
• Report Period-to-Date Totals
• Report Player Details and Summaries

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Web-based Reports & Data Mining

AGS' use of web-based tools allows for simplified reporting. All reports can be exported to any Microsoft application with the touch of a single button. Additionally, the reports can be quickly sent by email or printed. This allows casino operators to turn detailed data into pertinent information for decision-making at any time and any place.

Featured Highlights:

• Real-time control of operation from anywhere
• Deliver mission critical information quickly
• Custom reports and queries

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COMPS

COMPS gives operators the ability to change the comp rules during special times or events. The casino can vary the multiplier by date/time, birthday, anniversaries, player level, player type, area of casino, game types, slot denomination, and more. COMPS lets you configure your system to best suit individual players.

Customers will be more inclined to spend their gaming budgets at your casino because each additional dollar they spent contributes to their COMP account, which leads to promotions, giveaways and other complimentaries. Furthermore, customers will be less apt to visit other facilities because each dollar spent at another casino, represents a missed opportunity to build up their COMP account at your casino.

Knowing the customer's preferences removes the random element of marketing, allowing your casino to reduce overall marketing costs. In addition, you have the ability to mine the database for inactive customers and offer those customers incentives to return to your casino.

Featured Highlights:

• Player-ranking by performance
• Ability to customize configuration
• Customize to suite each player individually
• Encourage play at special times of the year
• Lowers marketing and retention costs per Customer

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